Privacy Disclosure & Consent
Last Updated: May 2025
Privacy Disclosure Acknowledgement and Consent
X Lend Finance Pty Ltd
ABN: 46 665 041 136
ACN: 665 041 136
Level 6, 85 George Street, Parramatta NSW 2150
Phone: 0477 771 508
Email: info@xlend.com.au
Website: www.xlend.com.au
Authorised Credit Representative #546635 of Australian Credit Licence #414426
(AFAS Group Pty Ltd, ABN 12 134 138 686)
Overview – Privacy
X Lend Finance Pty Ltd (‘we’, ‘us’, ‘our’) collects and uses your personal and credit information in accordance with Australia’s privacy and credit reporting laws. By signing this document or continuing with your application, you consent to the collection, use and exchange of your information as outlined.
We collect information to assist with:
Consumer or commercial credit for personal or business purposes
Guarantor applications
Insurance sourcing
Managing your application and related services
If you do not provide this information, we may be unable to assist with your application.
Information Use and Disclosure
We may:
Disclose your identification details to credit reporting bodies (CRBs)
Use CRB data to assess your application
Disclose your details to insurers
Share your credit information with credit providers to submit applications on your behalf
We only use or disclose your information where legally permitted, or with your consent.
Credit Providers
When we act on behalf of a credit provider, we are bound by the same privacy obligations. We may submit applications to multiple providers. Those providers may exchange your data with CRBs to:
Assess your application or guarantee
Notify of defaults or serious credit infringements
Fulfil legal disclosure requirements
Each lender's website includes their privacy and credit reporting policies.
Your Rights
You have the right to:
Access or correct personal information we hold about you
Request our privacy policy in print or electronic format
Ask CRBs not to use your data for direct marketing or pre-screening
Be notified if you are subject to fraud
To exercise these rights, contact our Privacy Officer:
The Privacy Officer
X Lend Finance Pty Ltd
Level 6, 85 George Street, Parramatta NSW 2150
Phone: 0477 771 508
Email: info@xlend.com.au
Electronic Communication Consent (ECC)
By giving your consent:
You acknowledge you may no longer receive paper copies
You agree to check electronic communications regularly
You may withdraw consent at any time
You authorise X Lend to deliver:
Credit Guides, assessments, contracts, and required notices
Other relevant documents via electronic methods (e.g. email)
You also authorise X Lend to accept instructions you send electronically.
Providing Information About Others
If you give us personal information about someone else (e.g. a referee or guarantor), you confirm that you’ve informed them of this document and how their information may be used.
Disclosure and Consent
By signing or proceeding with your application, you agree we may:
Assess your credit and/or guarantor application
Source finance and/or insurance on your behalf
Disclose your personal or credit information to relevant credit providers, insurers, or contractors
Use your data to offer related products or services unless you opt out
Share your data with service providers (e.g. IT, legal, marketing, printing)
Share your information with any potential business acquirer of X Lend
You also agree to CRBs sharing your information with:
Credit providers for application assessment
Guarantors or prospective guarantors for risk evaluation
Other credit providers for lawful purposes
Complaints
Internal Dispute Resolution:
Email: complaints@xlend.com.au
We aim to resolve all complaints quickly and fairly.
External Dispute Resolution:
If unresolved after 45 days, escalate to:
Australian Financial Complaints Authority (AFCA)
Website: www.afca.org.au
Email: info@afca.org.au
Phone: 1800 931 678
Mail: GPO Box 3, Melbourne VIC 3001
AFCA Membership Number: 546635
Authorisation
You authorise us to obtain credit reports from CRBs on your behalf. This authorisation remains valid until we cease acting on your behalf.